Politique d’expédition
At PERFUMER H we appreciate how important it is to get your order delivered to you as soon as possible. Delivery destinations and estimated delivery times are listed below.
Enter your country at checkout to verify delivery status. Delivery times are a guide and are subject to local customs clearing times.
If you have any questions about delivery please contact contact@perfumerh.com.
Delivery Overview
| Destination | Standard Delivery | Free Delivery Threshold | Estimated Delivery Time |
|---|---|---|---|
| United Kingdom | £8 on orders under £50 | Free on orders of £50 and above | 1–3 business days |
| Europe | €10 on orders under €80 | Free on orders of €80 and above | 3–5 working days |
| United States | $65 on orders under $200 | Free on orders of $200 and above | 3–17 business days |
| Canada | £50 on orders under £180 | Free on orders of £180 and above | 3–17 business days |
| Africa | £70 | Free on orders of £1,000 and above | 3–17 business days |
| Asia & Middle East | £50 | Free on orders of £1,000 and above | 3–17 business days |
| Central & South America | £70 | Free on orders of £1,000 and above | 3–17 business days |
| China | £70 | Free on orders of £1,000 and above | 3–17 business days |
| Oceania | £80 | Free on orders of £1,000 and above | 3–17 business days |
At this time we are unable to ship to Russia.
UK & Global
Dispatch
For orders placed Monday to Friday, your items will be dispatched within two working days. Saturday delivery is not guaranteed.
Candle Refill Service Delivery
For a candle refill order, delivery will happen the next working day following receipt of your empty vessel(s) and postage back to us is at your expense.
We strongly recommend that any vessels returned to Perfumer H are sent using a tracked service as we cannot accept responsibility for lost parcels.
Please ensure your vessel(s) are packaged appropriately to avoid breakages. We cannot accept responsibility for breakages and will contact you as soon as reasonably possible if a breakage occurs in a package we receive.
United Kingdom
| Order Value | Delivery Cost | Estimated Delivery Time |
|---|---|---|
| £50 and above | Free | 1–3 business days |
| £0–£50 | £8 | 1–3 business days |
Delivery to the Highlands and Islands can take longer depending on location.
Perfumer H does not accept responsibility for orders delivered to third-party addresses, freight forwarders or hotels. Our obligation is to deliver to the base address selected at checkout. If there are special arrangements beyond this street address, Perfumer H will not accept responsibility for additional charges.
United States
| Order Value | Delivery Cost | Estimated Delivery Time |
|---|---|---|
| $200 and above | Free | 3–17 business days |
| Below $200 | $65 | 3–17 business days |
Canada
| Order Value | Delivery Cost | Estimated Delivery Time |
|---|---|---|
| £180 and above | Free | 3–17 business days |
| £0–£179.99 | £50 | 3–17 business days |
International Shipping
| Region | Standard Delivery | Free Delivery Threshold | Estimated Delivery Time |
|---|---|---|---|
| Africa | £70 | £1,000 and above | 3–17 business days |
| Asia & Middle East | £50 | £1,000 and above | 3–17 business days |
| Central & South America | £70 | £1,000 and above | 3–17 business days |
| China | £70 | £1,000 and above | 3–17 business days |
| Oceania | £80 | £1,000 and above | 3–17 business days |
Europe
Dispatch
Orders placed by 13:00 are dispatched by close of business the day they are received. Delivery services operate Monday to Friday as standard.
Europe Delivery
| Order Value | Delivery Cost | Estimated Delivery Time |
|---|---|---|
| €80 and above | Free | 3–5 working days |
| €0–€79.00 | €10 | 3–5 working days |
Perfumer H does not accept responsibility for orders delivered to third-party addresses, freight forwarders or hotels. Our obligation is to deliver to the base address selected at checkout. If there are special arrangements beyond this street address, Perfumer H will not accept responsibility for additional charges.
Candle Refill Service Delivery
For a candle refill order, delivery will happen the next working day following receipt of your empty vessel(s) and postage back to us is at your expense.
We strongly recommend that any vessels returned to Perfumer H are sent using a tracked service as we cannot accept responsibility for lost parcels.
Please ensure your vessel(s) are packaged appropriately to avoid breakages. We cannot accept responsibility for breakages and will contact you as soon as reasonably possible if a breakage occurs in a package we receive.
Returns & Refunds
For full details, please read our Returns & Refunds Policy.
Delivery & Returns Questions
Please email us at contact@perfumerh.com if you have any questions.