All of our candles and fragrances are made by hand here in our Refill Station.
Our belief is that you purchase a beautiful piece for life and then you refill so there is less waste and you will always have something precious. Please remember, when you buy your initial hand blown candle, you can return in person to our shops or by post and we will exchange for another candle of your choice for half price.
Please return to
Refill Service Returns
19 Chiltern Street
London W1U 7PH
This service can be repeated for life.
If you have lost the refill form from your initial order, please click here to re-print and include in your return.
Please note: we will send your new candle once we have received your return and payment has been processed.Important information
We strongly recommend that vessels are returned using a tracked service.
We cannot accept responsibility for lost parcels. Please ensure your vessels are packaged appropriately to avoid breakages.
We will not accept responsibility for any breakages and will contact you as soon as reasonably possible in the event a vessel arrives broken.
We have also created 100ml refill bottles to refill your beautiful handblown bottles. After your initial purchase, simply select your refill bottle and we will send this to you along with a glass funnel to decant the fragrance into your everlasting handblown.